For 21+ only

hibije's commitment to responsible gambling

hibije is always by your side for a safe and enjoyable experience — with deposit limits, self-exclusion, and 24/7 support.

When fun becomes a problem

Online casino and betting can be a great source of entertainment — but for some people it can get out of control. hibije believes every player has the right to know their limits, and we provide the tools needed to protect those limits.

Responsible gambling means — you play when you want to, you only bet what you can handle, and you take both wins and losses in stride. Following the responsible gambling policy at hibije is not just a rule — it is our commitment.

If you feel that gambling is affecting your daily life, relationships, or financial situation, please use the tools below or contact our 24/7 live chat support.

21+

Age restriction

Only individuals aged 21 or older may open an account and play at hibije. Participation by minors is strictly prohibited, and identity verification will be carried out in any case of suspicion.

Our protective tools

Set a deposit limit

You can set a limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a 72-hour wait. Lowering a limit takes effect immediately.

Self-exclusion

If you want to keep yourself away from the platform for a specific period, use the self-exclusion feature. You can choose from various durations ranging from 30 days up to a permanent ban.

Time-out break

Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or make deposits — take a moment to clear your head.

Activity monitoring

View your play history, deposit and withdrawal records, and session durations at any time. Stay aware of your own activity and take prompt action if you notice any unusual patterns.

24/7 support service

Our Bengali-language live chat support is always available for any questions or concerns related to responsible gambling. Our team will help you make the right decisions — without any judgment.

Minor protection

Keep children and teenagers in your household away from online gambling. Use parental control software on your devices and never share your hibije account login details with anyone.

Warning signs of problem gambling

If you or someone close to you shows any of the signs below, it is time to seek help:

Repeatedly placing larger bets to try to recover losses
Struggling to cover household expenses because of gambling
Hiding gambling from family or friends
Being unable to stop playing, or feeling restless when you do
Taking on debt or selling valuables to fund gambling
Spending time meant for work, study, or family on gambling
Turning to gambling to manage mood changes

The golden rules of responsible gambling

Keep these rules in mind before every session — they are the key to an enjoyable experience at hibije:

Only play with spare money that you can afford to lose
Set a time and budget limit before you start playing
Avoid the mindset that you are guaranteed to win back what you lost
Do not play when you are tired, drunk, or emotionally driven
Do not think of gambling as a source of income
Take regular breaks and spend time with your family
Let us know via live chat whenever you have a problem

How to activate the protective tools

After logging in to hibije, you can easily activate these protective features from Account Settings.

Log in

Open Settings

Go to the "Account Settings" menu and select the "Responsible Gambling" section.

Activate tools

Deposit limit, time-out, or self-exclusion — activate whichever tool suits your needs.

Confirm

Save your changes. If you need any help, contact us via 24/7 live chat.

Important warning

Gambling can be addictive. hibije is for individuals aged 21 or older only. If you feel that gambling is having a negative effect on your life, activate self-exclusion immediately and contact us via live chat or at [email protected]. Gamble responsibly.

Responsible gambling frequently asked questions

Log in to your account, then go to the "Responsible Gambling" section in Account Settings. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period. If you have any trouble, contact our 24/7 live chat.

Your account cannot be reactivated before the self-exclusion period ends. Once it ends, you may apply after a set cooling-off period. For permanent self-exclusion, there is no option to reopen the account. We respect your decision and offer full support throughout this process.

A time-out is a temporary break — from 24 hours up to 6 weeks. During this time you cannot play, but the account reactivates automatically when the period ends. Self-exclusion is a stricter measure — the account cannot be opened before the chosen period (30 days to permanent) expires. Choose whichever suits your needs.

No one other than the account holder can set limits directly. However, if a family member or friend is concerned and wants to seek help on your behalf, they can write to us at [email protected]. We will assess the situation with full confidentiality and provide appropriate support.

Yes. Age verification is required at the time of registration on hibije. In cases of doubt, identity documents (national ID card or passport) are checked. If a user is confirmed to be under 21, the account is closed immediately and any deposited funds are returned. Protecting minors is our highest priority.

Ask yourself these questions: Am I repeatedly gambling to try to win back money I lost? Is gambling causing problems with my family or work? Am I unable to stop playing? If the answer to any of these is yes, that is a warning sign. Contact us via live chat or at [email protected] — we will help.

Enjoy safely at hibije

Playing responsibly does not mean less fun — it means lasting fun. Explore our games and services.

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Need help? We are always here

hibije's support team is by your side for any matter related to responsible gambling — without judgment and with complete confidentiality.

Live chat

24/7 Bengali live chat — get an instant answer to any question.

Email support

For detailed assistance, write to us at: [email protected]