hibije Privacy Policy

hibije ("we", "us", or "the platform") operates a secure, reliable, and transparent online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and share information about registered users and visitors on our website hibije.cam. By using this service, you agree to the terms of this Policy.

1. What Information We Collect

hibije collects only the information necessary to provide its services. We never collect excessive or irrelevant information.

1.1 Personal Identification Information

During account registration and verification, we may collect the following information:

• Full name (as per national ID card or passport)
• Date of birth (for age verification — 21+ only)
• Valid email address
• Mobile number
• National ID card or passport number (if required)
• Residential address

1.2 Financial Information

We collect the following information to process transactions:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

Our platform automatically collects certain technical information:

• IP address
• Device type and operating system
• Browser version and settings
• Login time and session information
• Cookies and similar tracking technologies
• Service usage patterns and page visit records

2. Purpose of Data Collection

hibije uses your information only for the legitimate purposes listed below:

2.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals
• Monitoring and managing gaming activity
• Providing bonuses, promotions, and VIP benefits

2.2 Security and Compliance

• Identity verification and fraud prevention
• Compliance with Anti-Money Laundering (AML) regulations
• Ensuring protection against unauthorized access and cybersecurity threats
• Age verification (21+)

2.3 Customer Service and Communication

• Providing support via live chat and email
• Sending important account-related notices
• Sending promotional offers and updates (with your consent)

2.4 Platform Improvement

• Improving service quality and user experience
• Identifying and resolving technical issues
• Conducting statistical analysis

3. Cookies and Tracking Technology

hibije uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.

3.1 Essential Cookies

These cookies are essential for the platform's core functions — maintaining login sessions, security verification, and saving language preferences. Without them, the service will not work properly.

3.2 Functional Cookies

These cookies remember your preferences and settings to provide a personalized experience.

3.3 Analytical Cookies

We use these cookies to understand how our service is being used. All analytical data is processed in aggregated and anonymous form.

You can manage cookies by changing your browser settings. However, disabling certain cookies may affect how some parts of the service function.

4. Information Sharing and Disclosure

hibije never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and banks), technical infrastructure, and customer service management. Only the information necessary to perform these services is shared with these partners, and they are required to uphold standards equivalent to this Privacy Policy.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal requirements.

4.3 Corporate Transactions

In the event of a company merger, acquisition, or asset sale, user information may be transferred. We will provide advance notice in such cases.

5. Data Security Measures

hibije applies industry-standard security measures to protect your information:

• SSL Encryption (SSL/TLS) — all data transmissions are secured
• AES-256 Encryption — for stored sensitive data
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Data access restricted to authorized personnel only
• Firewall and intrusion detection systems

However, no method of transmitting or storing data over the internet can be claimed to be 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee complete security.

6. Data Retention Period

We retain your information only for as long as necessary to provide our services or fulfill legal obligations.

• While account is active: all information is retained
• After account closure: financial transaction records are retained for a minimum of 5 years
• Information related to legal disputes: until the dispute is resolved
• Marketing-related information: deleted after consent is withdrawn

7. Your Rights

As a hibije user, you have the following rights over your own information:

7.1 Right to Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required by law to retain some information.

7.4 Right to Object to Processing

You may object at any time to your information being used for direct marketing purposes and may unsubscribe from marketing communications.

7.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of the above rights, please contact us by email. We will endeavor to respond within 30 business days.

8. Protection of Minors' Information

hibije is strictly prohibited for anyone under the age of 21. We do not knowingly collect or process information from anyone under the age of 21. If we are informed that a minor has provided information, we will immediately close that account and take steps to delete the related information.

9. Third-Party Links and Services

The hibije platform may include content from game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe). These third parties have their own privacy policies, and hibije is not responsible for their data practices. We recommend that you review the privacy policies of these parties.

10. International Data Transfer

In the course of operating our services, your information may be processed on servers outside Bangladesh. For such transfers, we ensure that applicable data protection standards are followed and that your information is adequately protected.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. For significant changes, we will send a notice to your registered email address or display a notification on the platform. The date of the update will always be noted at the top of the page. Continued use of the service after any changes means you agree to the revised policy.

12. Contact Us

For any questions or concerns about this Privacy Policy, or to submit a request to exercise your rights, please contact our data protection team.